Good news for Xbox 360 owners who have had problems with their machines after they fell out of the 90-day warranty: Microsoft has extended the warranty on all Xbox 360 machines to one year.
You can find the details amid the lawyer-speak right here. In essence, Microsoft warrants that they will repair or replace the console if it fails in the first year for the original retail purchaser.
The new 1,700-plus word warranty does not extend the warranty period for Xbox 360 accessories, however. The warranty period for accessories remains at 90 days.
The warranty provides for phone numbers for Xbox warranty services and the requirement that you must submit a dated bill of sale, receipt or invoice.
Although the terms of the warranty mention nothing about expenses Xbox 360 owners have already incurred to have their machines fixed during the period between the 91st day and the 365th day of ownership before the warranty was extended, the matter is covered in Microsoft's press release: "Customers who have already paid out-of-warranty repair charges within their first year of ownership can expect reimbursement checks for the amount of their console repair in approximately 10 weeks. Reimbursements will be automatically distributed, so customers need not contact Microsoft."
More information on support for the Xbox 360 can be found by clicking here.
You can find the details amid the lawyer-speak right here. In essence, Microsoft warrants that they will repair or replace the console if it fails in the first year for the original retail purchaser.
The new 1,700-plus word warranty does not extend the warranty period for Xbox 360 accessories, however. The warranty period for accessories remains at 90 days.
The warranty provides for phone numbers for Xbox warranty services and the requirement that you must submit a dated bill of sale, receipt or invoice.
Although the terms of the warranty mention nothing about expenses Xbox 360 owners have already incurred to have their machines fixed during the period between the 91st day and the 365th day of ownership before the warranty was extended, the matter is covered in Microsoft's press release: "Customers who have already paid out-of-warranty repair charges within their first year of ownership can expect reimbursement checks for the amount of their console repair in approximately 10 weeks. Reimbursements will be automatically distributed, so customers need not contact Microsoft."
More information on support for the Xbox 360 can be found by clicking here.
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