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Join sisters NinJaSistah and Pandalicious and the rest of the ESH Crew each day as they discuss video games, tech gadgets, anime, manga... pretty much everything within the geek chic lifestyle.

From Xbox 360, PS3, Wii, and PC game reviews, previews, news, and gushings to audience questions and rumor mill seeding galore you'll find it here at ESH!
First Nerdgasm of 2010: ESH@CES Las Vegas!
 

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    CES Coverage

    We went to CES and here's what we saw and molested.

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    Xbox 360 Stuffs

    Check out crew rantings on the XB360 platform.

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    Get your Nintendo bits and bobbles here.

    Oh Hai! Anime-niacs

    Peep the stuff we've written about on the anime tip.

    Manga Love

    We less than three manga as well, so peep the manga reviews.

    ESH Photo Galleries

    Check out the snapshots we've taken at events and more here...


    Mobility At CES

    posted @ 1/07/2010 11:50:00 PM by Ninjasistah
    Wednesday night I spent a glob of time at Digital Experience a mini CES one-night event that runs in parallel with with its larger bastard cousin here in Las Vegas, which I enjoy because it allows me to get some intimate time with some PR folks before the exhaustion that is 4 days in the desert sets in.

    One such encounter happened at the Lenovo table.

    The avid Mac fanatic in me was screaming the entire way over to the table, but the fact of the matter is as much as I love my 15 inch MacBook Pro he's not easy to lug around trade show events like CES. It's a bit cumbersome to whip out Alem (the name of my MBP) at a presser that has less space open then a sardine can. I do have a 12 inch Power Book G4 that I used to bring around and I may start doing that again but part of the reason I brought Alem into my life was to have a machine powerful enough to do video and audio work on the spot as well as any fast graphics I may need to turn around for an article. It's this last statement that for the most part has kept me out of the netbook range outside of the fact that they are all Windows OS based machines. (Though some can be hackintosh'd. Don't know what that means, Google It.) However, until the fine folks at 1 Infinite Loop decide to hook a sista up with a 10 inch MBP (the sucker has to at least let me run Aperture on it, my library is on an external drive so I only need 160GB internal... in case Apple is listening) I am heavily looking into finding a small machine that can handle my fingers of furious internet searching, coding, and twittering.

    And with that, I was introduced to the Lenovo X100e. Starting around $499 with many customizations available (up to a 320 GB internal drive, 4GB of RAM and Bluetooth) and sporting Genuine Windows 7 Home Premium (upgradable to Windows 7 Pro) she's not a bad lil machine. I say she because the model I got to play with was hooker red and whenever I think of hookers, I think of ladies of the night not dudes of the night. Sexist I know, but what can you do? The X100e sports an 11 inch screen and offers up around 5 hours of battery life which should get any social media addict through a days' work with a minute or two to spare. Where I was nearly sold on an impulse by was the weight of the machine. If you haven't gotten it by now, size does matter to me as well as weight. I do not want to carry around the equivalent of a bowling ball on my back or hip all day to have the ability to do my job.

    I even went as far earlier today to visit the Lenovo Web site and price out a machine for my needs and built a 160GB Windows 7 Pro 2 GB machine with Norton Antivirus pre-installed and Lenovo's standard warranty for $554 which isn't too bad considering what I would be walking away with, but I'm not jumping ship just yet so Alem has nothing to fear...today. As we start ramping up the events we cover here at ESH mobility is going to be king, and I'm not sure that Alem will always be a travel companion for me because he's just too big.

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    Google Chrome Moves Beyond Browsing To OS

    posted @ 7/08/2009 10:56:00 AM by Douceswild


    I've said it many times before and I'll say it again. Google is gearing up to be the next Skynet. They have taken steps to transend mere email, search engine, and mobile OS. Google now wants to encompass your entire computer with their official operating system, Chrome OS.

    Google's OS will be based on their Chrome browser and will first appear on netbooks sometime in the second half of 2010. Developers will be able to use ordinary web development tools in conjuction with the OS. Google is already in talks with netbook manufacturers and plan to open-source the software before the ending of 2009.

    Chrome OS promises a quick boot up and to be secure. How many times have we heard that before? On the other hand, if it can beat Vista's occasional three minute boot up time, then I'll be satifsfied.

    Sundar Pichai, VP product management and Linus Upson, engineering director, made it very clear on the Official Google Blog that Chrome OS will introduce a more pleasant and stress-free experience.

    "We hear a lot from our users and their message is clear — computers need to get better. People want to get to their email instantly, without wasting time waiting for their computers to boot and browsers to start up. They want their computers to always run as fast as when they first bought them. They want their data to be accessible to them wherever they are and not have to worry about losing their computer or forgetting to back up files.Even more importantly, they don't want to spend hours configuring their computers to work with every new piece of hardware, or have to worry about constant software updates. And any time our users have a better computing experience, Google benefits as well by having happier users who are more likely to spend time on the Internet."

    It will definitely be a challenge for Google to turn consumer heads away from what they're used to in terms of computer OS, namely Microsoft who has, without a doubt, dominated the operating system market. Google definitely has the name recognition and deep enough pockets to be a contender. I think it's extremely wise that they're introducing the OS to the netbook market before jumping into the desktop and laptop market.

    It's going to be interesting to see how Chrome OS stands out from other platforms in the future. They're definitely going to need lots of marketing, because not many will go out seeking a new OS. It will have to have to be thrown in their face along with its' benefits and usefulness Flashy apps, stability, security, and ease will play a huge factor as well in regards to those that have kids who will be using the OS.

    Thanks go out to Vichus Smith for the heads-up. I'll keep you posted on Google's future steps into the OS market as more info is released. So keep checking back.

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    Touch My HP...Go On..Touch It

    posted @ 7/04/2008 07:28:00 PM by Douceswild
    Nowadays, touch screen is pretty much a standard on most devices.

    It existed long before Apple's widely successful iPhone, but not as intuitively. HP has taken a step in the right direction by releasing their touch screen pc and it looks pretty awesome. You know what would be better though? If Apple would release a touch screen Mac!

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    Your M-M-O-RPG Is Now M-O-B-I-L-E

    posted @ 3/04/2008 12:42:00 PM by Douceswild
    Wouldn’t it be awesome to play your favorite mmorpg on a portable device? I know what you’re thinking. “I do that already with my laptop.” Well I’m talking about something just a bit more portable than your average-sized laptop.

    How many times have you missed the train or bus to work because you didn’t want to log out of your mmorpg? Have you ever wished you could take your mmorpg with you on that long family trip so you’ll have something to do in the car? Well the OQO model 0.2 might be what you’re looking for. The OQO is basically an ultra mobile PC capable of running XP or Vista and weighs about one pound. You can also play a variety of other pc games on the system.

    Here’s World of World fully functioning on the system.



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    Soul sucking fun!

    posted @ 1/26/2008 11:43:00 PM by Monkey Doo
    The new expansion for Dawn of War is finally playable in demo form! I got to sit down and play it and lemme tell you, it is wicked cool!

    This expansion lets you play as the space pirate slavers known as the Dark Eldar and the religious zealots called the Sisters of Battle. It doesn't let you play the Sisters in the demo, but if they are anything like the table top game they will be ridiculously awesome.

    The Dark Eldar are the focus of the demo and they are wicked cool! With them as a playable race there is now a third thing to harvest. You actually harvest souls! You have a vehicle that will do it in battle, but you can also sacrifice your slaves to earn soul points too. You take these soul points and you spend them to do wicked cool things like enable a unit to see stealth units or fill the battlefield with screams that lower morale. It's really really awesome!

    If you wanna check out the demo yourself you can grab it over at fileshack. Here is the link:right here.


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    How Do You Like Your HD?

    posted @ 1/09/2008 12:28:00 PM by Ninjasistah
    Samsung says shaken, not stirred up into an error panic.

    In pimping their solid state internal drive they have created a vibration demo video to show you just why you'll want a big honking SSD in your laptop.

    Submitted for you approval. Thanks to TooLean for the linkage.
    Shake N' Break

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    Stupid Gadget of the Year: First Candidate

    posted @ 9/13/2007 09:28:00 AM by evermore
    I hereby open the nominations for Stupid Gadget of the Year, and it should come to no surprise that the first candidate is from a company that has littered the world with plenty of stupid gadgets: Microsoft.

    Microsoft, as you may remember, has brought you such Instant Junk as last year's Zune audio device, for example. It had built-in WiFi, which could have been used to wirelessly connect to a music download service. But nooooooo. The WiFi was put in there to (in Steve Ballmer's own words) "squirt" a temporary music download to someone else with a Zune. (Just try to find two people in the same room outside Redmond, Wash., with Zunes.)

    Not satisfied with 2006's undisputed Stupid Gadget of the Year, Microsoft has followed up with a candidate easily worthy of repeating last year's accomplishment: the Mobile Memory Mouse 8000 (I must have missed the previous 7,999 versions of the thing).

    You're going to see some stories about this thing in the media in the next few days (after which, the talk about the thing will all dry up), and most of the stories are going to be dead wrong about the thing. Most media outlets are going to say that it's the first computer mouse with a built-in Flash drive.

    But they're wrong.

    The mouse doesn't have a Flash drive at all. The mouse is a wirless mouse -- with a 1GB Flash drive in the transceiver of the mouse. You see, you plug in the transceiver into a USB slot on your computer, and it acts as the bridge to relay information from the mouse to the computer. And it also can store about 1GB of information.

    But it's much more complicated than that -- and that's where the problems lie:

    -- It's also a Bluetooth mouse. Flip a switch on the mouse and it can operate via Bluetooth, without the need for the transceiver, unless you are also using it as a Flash drive, which means you must have it plugged in anyway.

    -- You can carry the transceiver around to transfer data from the Flash drive to other computers, but if you leave it in another computer, you won't be able to use the transceiver for your mouse. If the computer's not Bluetooth, it's back to a wired mouse until you get the two parts back in the same room together.

    -- The batteries in the mouse hold only a three-week charge, according to Microsoft. To recharge the batteries, you have to connect a cord between the transceiver and the mouse, and that doesn't exactly make it a wireless mouse anymore, does it?

    -- A whole 1GB? Really? I'm sure that was a lot of space at some point in the 20th Century, but a quick look at the CompUSA website shows a couple of different 1GB USB Flash drives for only $11.99. Microsoft is charging $100 for its Flash drive/mouse combo -- quite a premium for such a misguided product. For that amount of money you could get one of three different 8GB USB Flash drives from CompUSA and use the free, wired (No batteries!) mouse you got with your computer.

    Yes, the Microsoft Mobile Memory Mouse 8000 (I'll bet the guy who named this thing is getting a bonus this year!) is the first candidate for Stupid Gadget of 2007. Why not just go ahead and give Microsoft the award already? Why, there are more than three months left in the year. That gives Microsoft more than 100 days to come up with something even stupider (I'm betting on a new Zune that also dispenses three flavors of wine coolers).


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    Out With the Old and In With the New

    posted @ 2/20/2007 10:46:00 PM by Douceswild
    The time has come for me to upgrade one of my gaming machines. My computer needed to be beefed up so I thought I’d give you a before and after look at the past and present of my PC transformation.

    My computer has been in need of an overhaul for the longest time. I’ve just been putting it off because it has been getting the job done as far as gaming and internet browsing, so I saw no need to drop the cash on a better system. My GeForce 128MB MX 4000 PCI graphics card and 512MB of RAM was more than enough to keep World of Warcraft running decently and looking good on the Dell Intel Pentium 4, 2.20GHz processor, and 60gig hard drive kept the machine operating smoothly. It came with a 17” flat screen Dell monitor that looks pretty sweet.
    I’ve had my eye on another MMORPG named Vanguard Saga of Heroes but after some research, I found that my system was barely meeting the minimum requirements to run it at a playable performance. After some research on some new parts, I found out that it would probably be cheaper (and safer) to purchase a new system rather than attempt to upgrade my current one.

    As of last Friday, I am the proud owner of a Compaq Intel Pentium 4 3.00GHz processor with 1gig of RAM, 160gig hard drive, and a GeForce NX 6600 LE 256MB graphics card. This baby is running Windows Vista Ultimate and I’m loving it. I can’t believe I waited so long to get this done. As soon as I fired it up, I noticed the difference in video playback and internet performance. I was completely floored to notice the improvements in graphics when I booted up World of Warcraft on my Phillips/Magnavox 32” widescreen LCD HDTV monitor. The game was good-looking before, but now it’s absolutely gorgeous. The new MMORPG, Vanguard, installed and loaded up with no problems, but I’ll get into more details on that once I do my review of the game after the initial trial month.

    Don’t get me wrong. I know that my new computer is nowhere near the top of the line uber systems that are on the market, but as for what I need out of a computer at the moment, this baby does deliver. I look forward to bringing you more gaming, anime, and gadget news from this machine and to all of those who are unfortunate to come across me in WoW PvP Battlegrounds now, I only have these words for you.

    YOU BETTER RUN AND HIDE, ARTARDS!!


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    A Touch Outta Sync

    posted @ 2/05/2007 11:25:00 AM by Ninjasistah
    I sorta owe you guys an apology...

    You see, NinJaMom [using amazing stealth abilities that even I do not yet posses] came into town and surprised this NinJa for her b-day. Caught unprepared, I forgot to write up some shizzole for the website. I also forgot to beg the other editors to cover for me whilst I was out of commission. But how was I to know she was heading into town? It's hard to detect Ninja, especially when they don't want to be detected, and you KNOW your mom hates to fly... but I digress.

    My bad. I'll catch up on some reading goodies for you here shortly, like my opinion on the AMD/ATI thing, how to build a sweet gaming laptop [pc], and the Devil May Cry manga.


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    Daily News: Sony's Hot -- Not the Good Kind of Hot

    posted @ 10/04/2006 11:16:00 PM by evermore
    In today's issue, find out if you can fry an egg on the PlayStation 3, find out if GameTap deserves so much ink, find out if a certain senator is thinking straight and find out just why you're suddenly feeling so old.

    More Sony Woes: Two Wall Street Journal articles Wednesday expressed more bad news about Sony. In one article, the Journal revealed that Sony shares had fallen 5.3 percent during the previous week. The company closed down 2.7% to 4,600 yen ($39.09 in U.S. dollars) Tuesday, a day on which the Nikkei Stock Average was nearly unchanged. In a report issued by Macquarie Securities analyst David Gibson, PlayStation 3 units on display at the Tokyo Game Show suffered overheating problems and had to be reset several times. A Sony spokesman told the Wall Street Journal Tuesday that the company was unaware of any technical problems with the PS3. In another WSJ article, Fujitsu announced that it would recall 287,000 Sony battery packs from its computers. That brings the total in the Sony battery scandal to more than 7.6 million batteries. Here are the current recall numbers, as of Tuesday, Oct. 3:

    Dell...........4,200,000
    Apple..........1,800,000
    Toshiba..........830,000
    Lenovo...........526,000
    Fujitsu..........287,000
    TOTAL..........7,613,000


    Is GameTap Evil or Just Stupid? That's the question asked in two different recent stories. Manifesto Games co-founder Greg Costikyan tells Gamasutra, "I'm skeptical that their business model is sustainable." Meanwhile, on his own blog, Costikyan says that while a $60 price for a video game is too high, $10 is just too low.

    Senator Wants to Impose Government Regulations on Game Ratings: U.S. Senator Sam Brownback, R-Kansas, last week introduced a bill, The Truth in Video Game Rating Act, S.3935, that would direct the Federal Trade Commission to require that reviewers consider the full content of a video game before issuing a rating. Brownback's press release stated, "Currently game reviewers do not play the games before determining ratings, and their reviews are based on taped segments of the game submitted by the game's producer to the Entertainment Software Ratings Board. Such taped segments may or may not fully represent the game's content. The bill would prohibit video game producers and distributors from withholding or hiding playable content from a ratings organization." Brownback said, "Game reviewers must have access to the entire game for their ratings to accurately reflect a game's content." Want to comment to the senator directly? Just call his office at 202-224-6521. Tell him the Sistahs sent you.

    Brings Out the 1986 In You: Just released, Voltron: Defender of the Universe Collection One focuses on five lion robots and their pilots as they defend the galaxy and planet Arus vs. the forces of King Zarkon and Prince Lotor from planet Doom. You're going to want to own this one, I bet.


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    Computer Gaming: Am I Really Missing Out?

    posted @ 9/23/2006 08:20:00 PM by Ninjasistah
    A short while ago I was talking with Pandalicious about gaming and the conversation got very interesting. By the end, we were both in agreement that gaming [on the whole] is incredibly enjoyable and should be a national past-time type of thing. But something from that conversation always nagged at me... it was a question that would bubble up to the front of my mind from time to time, making me question my own gamer-geekdom:

    Am I missing out on something huge because I do not play games on the PC?

    I need to give you just a little bit of history in order for you to appreciate the question... all of my life I have been a console gamer. The first system I remember owning was an Intellivision and ever since then it's been one console or another... from NES to XB360 [and damn near everything in between] I've always relegated my video gaming to a console machine. This is not because I hate PC's [I don't] but I've always thought or had the mind set that a personal computer is for work and a console is for gaming. I have several computers in my home and they are all production machines. By production I mean they are machines that I use for design work or video editing. While all of my machines are powerful enough to play games I do not have the luxury of allotting hard disk space, memory resources, or updates to games that may interfere with my machines running at top speed. I can't let anything mess with my money, or ability to make money to be more specific, so I do not game on any of them.

    Pandalicious will tell you that there are a lot of PC games that she owns, plays, and enjoys on a regular basis. Many of these titles are games I have never played... I wouldn't be able to pick out a screenshot of Diablo if you paid me to, nor would I be able to isolate out from a group of screenshots which Civilization game was which. But as our video gaming conversation went on, I started thinking to myself that maybe I was missing out on a good gaming experience. There have been a bunch of titles that I have seen on the PC that I think are interesting, so lack of content hasn't kept me away... PC titles are no more expensive than their console counterparts, so I don't think that has anything to do with my non-pc-gaming-ness either. I think it's partly fear of the unknown and lack of a gaming machine that keeps me away from PC gaming.

    I say fear of the unknown because I don't really know much about PC video gaming at all. The people that I do know that play these games usually only share with me their horror stories... some patch install gone horrendously wrong, or game saves corrupting or disappearing, not stuff to get me all excited about getting in on the scene that's for sure. So fear of getting into software that I have no previous experience with is unsettling... if I get that Guild Wars game will I really be able to find the help I need if I get lost somehow? I think not knowing the answer to that or at least not having an idea about the answer to that makes it easier for me to justify staying away from PC gaming altogether. Add to that the fact that I would still have to keep my production machines clean and the idea of bringing in another machine just for gaming becomes a hard pill to swallow because I couldn't just get a run of the mill machine... I would have to get a supped-up boom-phatty of a laptop to game on.

    I say laptop because I like being mobile with entertainment, but from the things I've read [from places like EGM, IGN, or CGM] to really have an enjoyable computer gaming experience you need a bad-assed machine... this means heavy hitting processor chips, high, high-end graphics card with lots of onboard memory, a couple of gigs of the high end computer ram, and a big ol' 7200rpm hard drive. My heart start palpitating when I start thinking about getting a mobile machine that can meet those specs... coming up with that extra cash, just for a gaming machine, just never seems to make enough sense to me. I try and I try, but I guess because I just have never had an all consuming "this is the greatest thing ever" experience previously on a PC with gaming [which I freely admit was waaay back in the day] I end up convincing myself to not get into it... one of those "better the devil you know..." kind of deals I guess.

    But every so often, the conversation and question pop back into my mind because I feel like I might be missing out on something. I can't quite put my finger on it, but I feel like there are people getting to experience some things in a way I can't which makes it hard for me to relate to them. I've only ever been to one LAN party, and I didn't even play, I just watch other people play because I didn't know the game... and it makes me a little sad. But I just don't have enough of a "sad feeling" to justify getting a PC just so I can play games.

    What do you think?

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    A Star Wars Game That Doesn't Suck

    posted @ 9/21/2006 03:13:00 PM by Ninjasistah
    How absolutely novel an idea.

    I recently got a copy of a demo for Lego Star Wars II: The Original Trilogy and I have to say, it's actually fun.

    Now before you get all pissy with me understand the difference between "good" and "fun". The Star Wars Knights of the Old Republic games were good [actually they were very, very, good], but I didn't have "fun" playing them. I thought the sound effects were great, the characters were perfectly designed, and I felt like I was playing Star Wars; just like the game was designed to make me feel. But I didn't have fun playing it which is why I lost interest in it very quickly.

    I've tried both KOTOR games as well as the Jedi Academy game and again found myself displeased with the slow gameplay and pace of the story, so I moved on to a new game. With all the previous Star Wars games I had expressed leaving a bad taste in my mouth, I avoided the first Lego Star Wars game like it had rabies. From all the things I had read about various Star Wars games they were always falling short in some area that I just knew would piss me off. LucasArts tries hard, I know they do, but for me and millions of fans out there the games did not satisfy. If I am completely honest with you all, I would not have tried this demo if Evermore hadn't asked me my opinion on it last evening. Deciding his question deserved answering, I popped the PS2 demo disc in my console and waited for the game to load.

    As the opening music and screen made their appearance I found my old skepticism creeping up on me, and even though I wanted to be able to bring an unbiased opinion to the game, I'd be lying to you if I didn't fess up to this before I continue on. I was ready to be let down again, and initially I was. I found the controls to be the most awful I had ever used. Even when I wasn't touching the controller the characters would slink around and continue to move on me making nuance movements nearly impossible. I was about to stop playing completely when I remembered that I was using a wireless controller that I hadn't used in months. A quick power cycling and the controls started handling properly. Trust me, this makes a WHOLE lot of difference.

    Lego Star Wars II is just plain fun. It's kooky in its use of humor, for the true original trilogy nutball fanatic the game stays true to how we remember the movies. Han shot first, bitches! With the controller working properly I was able to jump, dodge and get my general inner Jedi on. The game lets you change between characters in your party. So you can be R2 for a moment in order to open some doors or interact with other computers or be Obi Wan to use some force skills on items. It all runs kinda seamlessly, one button for attack, one for jumping, one for character swapping, and the left side of the controller for movement... the way it should be. But it's the tongue in cheekiness [is that a word?] of the game that makes it enjoyable. This article would have been done hours ago but for the fact that I've been addicted to the demo for that long. By the time I finish this I will have added the XB360 version of the game to my Gamefly queue and as a result of my funtime pleasure having I am considering upgrading my account to the 3 game plan.

    Sure you can tweak your Lego Star Wars avatar as you like with body pieces you acquire through gameplay and whatnot, but that's not where the fun of the game lies. I think it's because it's simple, doesn't take itself seriously, and stays true to what fans of the original movie franchise enjoy is what makes this game one of those, "damn, I can't put it down" type of games. It's not super next-gen, it's Lego people fer crying out loud, but you should do yourself a favor and add this one to your queue.

    If for no other reason, get the game and share it with a Star Wars geek you know. Fun times will be had by all. Greedo Bombs...need I say more?




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    Today's Secret Word: Accountability

    posted @ 9/13/2006 02:18:00 AM by Ninjasistah
    As in, "Where did the accountability go" accountability. This post doesn't directly deal with Anime or Video Games, but please bear with me.

    I write this post from my Apple 12inch Powerbook at 1:47 in the morning because my production machine [a 20inch iMac G5 PPC] has once again got issues...and I sit here pissed and disappointed asking myself, "where has the accountability gone?"

    Before you can understand how or why that last sentence makes sense let me first give you a little background history. My iMac G5 is one of the early batches of iMac G5's known to problematic logic boards, hard disk, and optical drives. Early on once issues became known and Apple put together a list of serial numbers of affected machines. Initially my machine was not listed among the infirmed, but that soon changed. Shortly after I actually received my iMac and it started displaying issues. I called the AppleCare support number and ran through some troubleshooting steps with the tech support guy [who was very nice, and helpful which is always a plus] and was able to get my issue resolved. HURRAH! But that celebration was also short lived as yet another issue sprung up and I was unable to fix the problem on my own. Not to toot my own horn here but I am pretty well versed in the Mac language. If you ask any of my friends the will tell you, "If you got a problem, yo, she'll solve it...check out the hook while my dj revolves it!" Ok, not exactly those words, but something resembling that will be said. I am not a n00b. There are no PEBCAK things going on here. I consider myself to be pretty dang self-reliant, so believe me when I say it takes a hell of an issue to FORCE me to call AppleCare tech support or even haul my machine into an Apple Store.

    With that said, I'll continue.

    The next problem to rear it's ugly head manifested itself in a complete non-booting of the system. No start up "bong" noise, no pop of power coming on, just a whole lot of nothing. The only piece of luck that I was having was the day before this happened I had done a complete backup of my computer and purchased the extended AppleCare warranty for my machine. [Which if you learn nothing else from this article know that you should ALWAYS buy the AppleCare when dealing with Apple people.] So yet another call to Apple, a round of troubleshooting, and the tech support guy gives me the "OK" to take my machine into an Apple Store for hardware repair. Sounds easy right? Well throw into this nice little scenario: (1) I am [on a good day] four feet and ten inches tall (2) my G5 weighs around 25 pounds and (3) I do not have a car. So getting my Mac to an Apple store requires me getting my man to rent a car to lug this thing down to the Apple Store where I get to make an appointment to hand my 25 lb paperweight off to a Genius that will run through all the troubleshooting stuff that I did with the tech help guy on the phone before accepting my machine for repair. So we do this. [Again, keep in mind that even though my machine was on the list of those requiring repair or replacement, Apple never replaced the machine with a new machine] After waiting for an hour and a half before it was my turn and going through the troubleshooting for about 20 minutes, the Genius accepts my machine, has me sign a few pieces of paper, and sends me on my merry way. I just keep repeating to myself, "at least it will be fixed now." And I go home, knowing that the next call I get will be from the Apple Store telling me my baby is all better now and I can come pick her up.

    Two weeks later I get the call, "...the logic board on your machine needed to be replaced...we got the part it and your machine is ready to be picked up," said the nice kind man on the other end of the telephone. I leapt for joy, I couldn't wait to get my machine back home and get back to work. Let me tell you there is a huge difference between working in Adobe Photoshop on a 20inch screen and a 12inch one! I call my man again, let him know we need to rent a car again [thank Bob for ZipCar!] and pick my Pookie up. We head off to the Apple Store, grab a Genius' attention and say we are there to pick up. They bring out my box with my machine in it [yes my original iMac box with all of the original paperwork and Styrofoam in it, Pandalicious wasn't kidding when she said I was anal] take my baby out and plug her in and start her up so I can see that she's working before I take her home. I tell you I was so happy I almost cried. I asked the Genius if my machine should be exchanged for another since it was on the list of machines Apple said they knew were bad, but he assured me that this new logic board would fix all that ailed me. [And that Apple rarely exchanged whole computers out so I shouldn't even think about that anymore] I had my baby back and she was working so I didn't push it. We slung that puppy in the back seat of the car and headed home so I could get back to work. All was well in the NinJahood for about three weeks.

    At the beginning of that third week I noticed that my iMac was acting weird again but in a new and different way. When I would boot the machine, the top half of the screen would be darker than the bottom half. You couldn't miss it. The machine would boot, and the entire screen would be the same color and brightness for a few seconds and then the top half would dim and be darker than the rest of the screen. The machine would still boot to the desktop and run so I didn't think much of it. It would only do it every so often so I learned to live with it. Pookie was booting, and that needed to be enough at the time. After a while I found that if I put the machine to sleep and then woke it up immediately the entire screen would return to it's proper brightness, so that's what I did. At first it was once or twice a week. After a while it was an every day every other boot thing, and it got on my last freaking nerve. But Pookie was still booting so I tried to work around it. Then one day my optical drive decided it didn't want to work properly anymore and it just happened to decide this while I was in the middle of doing a system backup. I ordered a new external burner, had it shipped over night, finished the system backup using that drive, skipped the call to AppleCare and just made a Genius Bar appointment for my machine for the next evening. Back to the Apple Store for me.

    I wish I could say that this trip was the one that got my machine fixed but it wasn't. When it was finally my turn to see a Genius, he started up my machine, instantly saw the problem and said he knew what to do. He quickly unplugged Pookie and took her into the back room to fix her. Before I could tell him that the problem wouldn't show up again on subsequent boots because that's how I'd been "fixing" it he was back saying he had cured the problem. When I told him about the machine not exhibiting the issue again until it had been powered down for a while he [very calmly] explained that he could not keep the machine unless it was exhibiting problems and that I had to take it home. "If it exhibits any symptoms tomorrow bring it back and we'll take a look at it." So I loaded up Pookie in the rental and back home we went.

    That entire drive home I raised up a silent prayer to Bob that my puter would be ok and I wouldn't have to "bring it back" tomorrow. But as most prayers to Bob do, it went unheard. It was a 36 minute drive home, plenty of cooling off time for Pookie who on first boot dimmed like a sonnofabitch. I was pissed. I knew I couldn't get back to the Apple Store before it closed so we were going to have to keep the car overnight [extra charge] and I was going to have to re-queue for the Genius Bar in the morning...on a weekend...I was fucked. Little did I know I was more fucked than pissed. Back to the Apple Store with Pookie in tow. I was so pissed I didn't even log into their queue "service" as the next available appointment was in six [yes 6] hours. I put my iMac box next to me and proceeded to lay down on the bench in front of the Genius Bar. Sure, it was childish, but I was so beyond pissed that it was ridiculous. After about two hours, the Genius that had dealt with my machine the night before came on duty and remembered my name. [A nice touch, I must say] and directed one of the other Genius' to attend to me right then and there. [An even nicer touch, I do say] This time I changed my tactic; first I told the new Genius about the optical drive not working, then I told her about the dimming. She was very polite and accepted my machine for repair. This time it was going to be fixed, I could feel it. This new Genius some how got that I really needed this to work and she was going to succeed where the others had failed. She was going to hook a sistah up!

    Three days later I get a call. "...your optical drive did fail and we replaced it, but we just couldn't get the machine to show any dimming issues at all. We even put it out on the floor to compare it to other iMacs we have and the only difference is that your wallpaper is MUCH cooler." I explained to this new guy [who was not my chick Genius mind you] what the conditions had to be in order to get the machine to show off the dimming problem. He put me on hold for a few minutes and then came back to the line to tell me they were going to keep the machine another day and turn it off for the whole day then kick start it in the morning to see what the deal was. I felt better because I knew he'd see the dimming and then my Pookie would be made to feel better. I guess by now I should have known better. The call came around 10 am. "...we just aren't seeing what you are seeing, so your machine is ready for you to pick up. Without being able to reproduce the problem, we can't fix it." My heart sank, but at least the drive was fixed. Dimming that goes away after a sleep cycle I can deal with...not being able to do system backups to DVD I can not. I would with huge files and huge chunks of data so not doing regular DVD backups is NOT an option.

    Another rental, another pickup, another boot at home that immediately displays my dimming problem, but dammit I'm not going back. In all the traveling to and fro I broke my iMac box which was the only thing making carrying the machine around plausible. There was no way I could lug that thing around without it. I would just deal with the dimming. And that's what I've been doing since October of last year until yesterday when my machine froze on me during boot. "OH SHIT!" doesn't even begin to describe the wave of emotion that flowed over me. I'm still working on Magic and Monkey's avatars on this machine. My notes for the podcast are on there, so are all the apps I use to edit the show. This is not happening. Not again, not now. But it was and did. Which brings me up to this point.

    It's now 2:54 am as I type this line and I know that later today I will have to call AppleCare on the phone, explain the problem, hope that the machine exhibits the same behavior [earlier when I was on the phone with Apple it booted twice with no problems, after a third restart while I was no longer on the phone it failed and never booted past more than a kernel panic] so I can get yet another "OK" to bring my machine in yet again for repair and I ask myself, "where is Apple's accountability in all this?" At what point does someone say, "boy, you got one of our known bum machines, that's our fault so we'll replace it for you." I get that Apple wants to fix or replace parts as opposed to a whole machine because it improves their bottom line, but when you've already replaced a logic board, optical drive, reset the SMU, done PRAM zapped and permission repaired the hell out of a machine, at some point someone has to step up and say "I'm sorry, I'll make this right."

    All I want is for the situation to be made right. When my iMac is working it's a wonderful machine. But I should not have to beg and plead to have my [still under warranty] product exchanged for being faulty, especially when the manufacturer has already admitted they know that it is.

    I just want Apple to exchange my defunct machine that has been defunct from day one with an equivalent one [since they no longer manufacture a PPC G5 20inch iMac] so I can get my data off the old HD and on to a new machine that will allow me to get my work done. Is that too much to ask for?

    You let me know. It's now 3:18am and I think now that I got that out of my system I might be able to sleep...but I'm not looking forward to my day. Shoot me a comment or two during the day, I'm probably going to need some cheering up.

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    posted @ 9/01/2006 12:51:00 PM by evermore
    The remnants of Hurricane Ernesto has caused the unthinkable! Poor NinJaSistah is sitting in the dark at ESH Central, just hours before the next scheduled podcast was to be recorded. As a result, the Sistahs will take a week off to recuperate, but expect a new podcast to roll your way on Monday, Sept. 11.

    Don't cry for NinJaSistah too much, though. She's got two, fully charged laptop computers, a Treo 650 cell phone that can connect to the internet, an iPod Nano and a PlayStation Portable to keep herself entertained.

    In addition, she can connect either laptop to the internet via Bluetooth and her Treo phone, so if you see her available in the Meebo box at the right, feel free to say hi. She'd love the company.

    That is, until the batteries run out.


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